Business IT Support Services in Ticino

Reboost provides 24/7 remote IT support for businesses across the Switzerland and worldwide, ensuring your hardware and software operate efficiently while minimizing downtime.

Our IT consultants empower you to get the most from your business-critical software—whether you’re implementing a new system, transitioning from an old one, or fine-tuning existing tools to increase efficiency and elevate customer experience.

We are able to help with a multitude of issues,
  • Your internet stops working
  • Software fails
  • Hardware fails
  • Antivirus fails
  • Files can’t be accessed
  • Equipment needs repairing
  • A hacker has accessed your network

Our IT services

Comprehensive IT solutions tailored to support and enhance your business operations
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IT Support
We provide Fully Managed IT Support, remote IT support, on-site IT support, 24/7 Network Monitoring, and end-to-end infrastructure management. for businesses in Switzerland
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Online PC Setup, Installation & Data Migration
We remotely set up your new PC—installing updates, transferring files and settings, installing software, and configuring everything to match your old setup—only faster and more responsive!
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Cloud Solutions
We implement and support custom Cloud IT solutions—like Microsoft 365 apps and services—tailored to enhance business productivity and meet your specific needs.
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Microsoft Office 365
Amazing Support handles the setup and management of Office 365, enhancing collaboration and productivity with always up-to-date tools like Word, Excel, and PowerPoint.
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Mobile Device Management
Our Mobile Device Management solution secures your laptops, smartphones, and tablets while ensuring your employees have the access they need to stay productive.
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Cyber Security
Our advanced cybersecurity services proactively safeguard your organization from the inside out, ensuring your business stays secure at all times.
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Remote IT Solutions
Our remote IT solutions give your business the flexibility to operate from anywhere—whether you’re running a hybrid setup or managing branches across the globe.
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Data Backup & Continuity
We prepare your business for unexpected disasters that could threaten your data and revenue—providing 24/7 protection to ensure you’re always ready for the unexpected.
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IT Consultancy
Enhance your IT systems to drive business growth. Amazing Support provides expert infrastructure implementation along with a Virtual IT Director to guide processes and advise your leadership team.
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Connectivity & Telephony
Whether you’re communicating with customers, collaborating with your team, or managing a project, you need a connection you can count on.

Other services

  • Managed WiFi services (and installation)
  • Securely hosted email connection
  • Efficient responses from our IT support team
  • Website development
  • VoIP installation and maintenance
  • 24/7 monitoring and automated maintenance
  • Proactive monitoring of performance
  • On-site emergency visits
  • Support during office moves
  • Diagnosing issues
  • Remote connection solutions
  • Server and network migration
  • Maintaining and improving IT performance
  • Network health check
  • Proactive fixes before faults occur
  • Setting up and maintaining cloud services
  • Problem solving and system recovery
  • Increasing your system capacity
  • Cloud-based storage and backup solutions
  • Sale of refurbished IT equipment
  • Dedicated Mac Support
  • Ongoing support and advice

Custom IT solutions to support your business growth

The importance of having IT support for your business cannot be emphasized enough. It ensures the smooth functioning of your tech system, reduces downtime, and protects against possible threats. As a result, you can experience continuous growth and overall success.

Reboost is your trusted IT support provider that will give your organization the attention it deserves at an unbeatable price. Whatever software and hardware system you use to get things running, our team of experts is on standby to offer help and ensure you receive optimum value from your investment.   


Our Experience
 

Reboost did not start providing IT support just the other day. We have been delivering services in this field for a long time. Our skilled employees have handled different IT-related issues and interacted with numerous clients over time. They know exactly what you want and how you want it. So, we guarantee quality, cost-efficient IT services that will put a smile on your face.  

Reboost is your to-go IT support solution. Let us unlock your business’s potential through our cost-efficient services and cutting-edge technology. Our satisfaction comes from seeing you grow your business with minimal interruptions. Don’t wait anymore. Leverage our services to take control of your organization today!

IT Management Plans

Basic

Ideal for a small organization without a fixed office. For 1 to 5 users.
From 159.- each month
plus setup fees
  • Technical documentation updated
  • Annual support credit of 6 hours
  • Backup and licenses
  • Enterprise antivirus

Medium

Ideal for an SME with an office. For 2 to 10 users.
From 349.- each month
plus setup fees
  • Technical documentation updated
  • Annual support credit of 6 hours
  • Backup and licenses
  • Enterprise antivirus
  • Firewall
  • Monitoring and maintenance

Large

Ideal for an SME with one or multiple offices. For 5 to 20 users.
From 699.- each month
plus setup fees
  • Technical documentation updated
  • Annual support credit of 6 hours
  • Backup and licenses
  • Enterprise antivirus
  • Firewall
  • Monitoring and maintenance

FAQs

What is a managed service provider (MSP)?

A Managed Service Provider (MSP) is an external IT partner responsible for managing an organization’s technology systems and providing technical support to its staff. Businesses rely on MSPs to access reliable expertise and proactive management of their IT infrastructure—ensuring consistent performance, user support, and cost-effective operations without the need for a full in-house team.

How much does your IT support cost?

Our support services are tailored based on several factors, including business size, required services, number of office locations, and support hours needed. At Reboost, we offer comprehensive consultations for prospective clients to assess their current IT setup, identify technical gaps and challenges, and provide clear insights before delivering a customized quote. Our goal is to deliver end-to-end IT support that enhances your organisation’s productivity, reliability, and security.

If we already have an IT team in-house, why would we need IT support?

Reboost partners with many organisations that already have in-house IT teams and technical expertise. We offer co-managed IT support to complement your internal resources, providing specialist assistance such as escalation support, out-of-hours coverage, platform and security monitoring, hardware/software/licensing procurement, and project management for new system implementations.

To what locations do you provide IT support?

We provide business IT support in many locations in Ticino and remotely in any location in Switzerland.

Why does a business need IT support?

IT support is essential for any business, as daily operations increasingly depend on reliable technology. Keeping your hardware, software, and cloud systems secure, backed up, optimised, and consistently available is critical to maintaining smooth operations. Reboost partners with businesses to provide dependable, expert technical support—ensuring you’re covered in the event of system issues or staff support needs.

How quick will you respond if we have problems?

Our response times are clearly defined in the service level agreement we establish with you. The urgency of our response is based on the severity and impact of the issue. In fact, we exceed expectations in over 80% of cases by responding faster than our agreed service level targets.

Remote IT Support

RustDesk (or Team Viewer) is a tool that enables the Reboost Service to help you remotely.